8l777 Privacy Policy — Your Data Protection Is Our Commitment

We collect various types of information for the purpose of account registration and service delivery on the 8l777 platform. This information may be collected directly from you, through automated technologies, or from third-party sources.

Information you provide directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment method details — bKash, Nagad, Rocket, or Upay number; bank account details
• Residential address
• Information provided when contacting support

Automatically collected information:

• IP address and device information
• Browser type, operating system, and language preferences
• Logs of browsing and gaming activity on the site
• Information collected through cookies and similar tracking technologies
• Transaction history and financial activity records

We use your information for the following legitimate purposes:

• Account management: Verifying your registration, confirming your identity, and maintaining account security.
• Service delivery: Processing gaming services, deposits, withdrawals, and bonuses.
• Customer support: Responding to your inquiries, complaints, and support requests.
• Security and fraud prevention: Detecting suspicious activity and protecting the integrity of the platform.
• Marketing and communications: Sending promotional information, bonus offers, and updates based on your consent.
• Legal obligations: Complying with applicable laws and regulations and following regulatory authority directives.
• Service improvement: Analyzing user experience to further improve the platform.

The 8l777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that make your return visits easier.

• Essential cookies: Necessary to maintain login sessions and security.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: Used to understand website usage patterns (your identity is not revealed).
• Marketing cookies: For showing relevant advertisements — these are used based on your consent.

You can disable cookies at any time from your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

We retain your personal information only for as long as it is necessary or required under legal obligations. Generally:

• Information for active accounts is retained for the duration of the account.
• After an account is closed, information may be kept for a specified period as required by law.
• Financial transaction records are retained for long-term accounting purposes.
• Information related to marketing communications is deleted as soon as possible after you withdraw your consent.

8l777 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with relevant financial institutions to process bKash, Nagad, Rocket, Upay, and bank transfers.
• Service providers: With contracted third parties for technical services, hosting, analytics, or customer support, who are bound by strict confidentiality agreements.
• Legal obligations: In cases of court orders, government directives, or applicable legal requirements.
• Fraud prevention: Sharing limited information with industry-standard security agencies to detect and prevent fraud or unfair activity.
• Business restructuring: In the event of a merger, acquisition, or corporate restructuring, you will be notified in advance.

8l777 has adopted industry-standard technical and organizational measures to protect your personal information:

• SSL encryption: All data transmission between your browser and our servers is secured with TLS/SSL encryption.
• Data encryption: Sensitive information — especially payment details — remains encrypted at rest.
• Access controls: Only authorized staff can access your information for specific reasons, and every access is logged.
• Regular security audits: Regular security audits are conducted to identify system vulnerabilities.
• Two-factor authentication: An additional layer of security is provided for account login.
• Staff training: All our staff receive regular training on data protection best practices.

8l777 operates an international service. In some cases, your information may be processed or stored on servers outside Bangladesh. Wherever your information is transferred, we ensure that the protection standards described in this privacy policy are maintained. Appropriate legal safeguards are applied to all international data transfers, and your rights are secured through suitable agreements.

8l777 is a platform exclusively for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. The age verification process at registration is an integral part of our service.

If we become aware that a minor has used our services, we will immediately close the relevant account and delete the collected information as quickly as possible. Parents who believe their child has used our platform should contact us at [email protected].

You have the following rights over your personal information on our platform:

• Right to access: You have the right to know what information we hold about you and to receive a copy of that information.
• Right to rectification: If your information contains any errors or is incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances, particularly where there is no longer a valid reason to retain the information, you can request that it be deleted.
• Right to object to processing: You can object to your information being used for marketing purposes.
• Right to withdraw consent: You can withdraw any permission given on the basis of consent at any time.
• Right to data portability: You can request your information in a structured, machine-readable format.

To exercise these rights or for any questions, contact us via our 24/7 live chat or at [email protected].

If you do not wish to receive promotional emails or messages from 8l777, you can easily opt out in the following ways:

• Click the "Unsubscribe" link at the bottom of any marketing email.
• Change your notification preferences from your account settings.
• Send a direct request to [email protected].
• Let us know via our 24/7 live chat support.

Opting out of marketing messages will not stop essential service-related messages (transaction confirmations, password changes, security alerts).

We take technical measures to ensure the security of your account, but you also have some responsibilities:

• Keep your password strong and do not share it with anyone.
• Log out after each session on every device.
• If you notice any suspicious activity, notify us immediately.
• Keep your email and mobile accounts secure as well, since they are used for password recovery.
• Stay alert to phishing scams — 8l777 will never ask for your password by email or chat.

8l777's services may contain links to third-party websites or payment processor interfaces. This privacy policy applies only to 8l777's own platform. Third-party services — such as bKash, Nagad, Rocket, or Upay — are governed by their own privacy policies. We are not responsible for the data practices of these third parties.

8l777 reserves the right to update this privacy policy periodically. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice of the changes will be posted on the website.
• The "Last Updated" date at the top of this page will be changed.

Continued use of our services after any changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

If you have any concerns or complaints about the processing of your personal information, we ask that you first contact us directly. We take every concern seriously and aim to resolve it quickly.

To submit a complaint, contact: [email protected]

Immediate assistance is also available through our 24/7 live chat. We aim to resolve every complaint within a reasonable timeframe.

If you have any questions, comments, or requests regarding this privacy policy, please reach out to us through the following:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Your privacy matters to us. 8l777 is committed to always managing your information in a transparent, fair, and responsible manner. Your trust and confidence are our most valuable asset.